Shipping Policy

Shipping Policy 

Effective Date: July 21, 2025 

Please receive your Global Gems PH order as quickly and safely as possible. 

Shipping Area 

• We ship nationwide within the Philippines. 

Shipping Fees 

• Shipping fees are shouldered by the customer, unless stated as free shipping in a promotion. 

Delivery Time 

• Orders are usually processed within 2–5 business days after payment confirmation. 
• For personalized jewelry, please allow an additional 14–21 business days for production before shipping. 
• Delivery typically takes 2–5 business days after dispatch, depending on your location. 

Tracking 

• Once your order ships, we’ll send you a tracking number via email or SMS. 

Delays 

• We strive to meet delivery timelines, but delays may occur due to unforeseen events (e.g., weather, courier issues, holidays). We appreciate your understanding. 

Address Accuracy 

• Please provide a complete and accurate delivery address. We are not responsible for delays or losses due to incorrect information provided by the customer. 

Contact Us 

For questions about shipping, contact: 
Email: info@globalgemsph.com